Terms of service and Conditions (T&C)s policies regarding cancellations/no-shows, discounted driving lesson packages & every driving session with instructor Emad.(Effective April 9, 2026)
1- Cancellation & No-Show for “one or/& two hours” Policy:
1.1 Late Cancellation/No-Show: If you cancel your appointment with less than 5 hours‘ notice or fail to appear (“no-show“), a loss fee (full or partial service fee) will apply.
1.2 Pre-paid Appointments: For all pre-paid bookings, the payment will be forfeited if cancelled within 5 hours or in the event of a no-show.
1.3 Rescheduling: To reschedule without penalty, notice must be provided at least 5 hours prior to the appointment time.
1.4 Future Bookings: Repeated late cancellations or no-shows may require pre-payment for future.
1.5 Booking Limitations: the number of active bookings you can hold at any one time maximum 2 to 3 upcoming sessions. If you cancel or reschedule multiple lessons at once, you typically must give 24 to 48 hours’ notice prior to the lesson start time.
1.6 Booked appointments: To secure a booked appointments must be paid after a confirmation of the booked appointments or a reminder prior Six hours to appointment from Emad the driver instructor.
2. Terms of service & Conditions for Six Hours discounted Packages policy auto &/or manual driving lessons:
2.1 Validity & Expiry: Discounted packages have an expiry period requiring completion within 35 days (5 weeks) or up to maintain the discount. Unused lessons after this period are often forfeited without a refund.
2.2 Payment: Packages must be paid in full in advance or on the first lesson.
2.3 Cancellation Policy: A minimum of ’24 to 48 hours‘ notice is required for cancellations or rescheduling, or a penalty fee one hour will apply.
2.4 Refunds: Pre-paid lesson packages non-refundable and non-transferable.
2.5 Validity Period: The package usually starts upon the first lesson, not the date of purchase.
2.6 Usage Constraints: Lessons must be used within a 3-5 week period to maintain the discounted rate.
Mandatory Presentation: You must present a valid licence before your lesson begins. If you fail to present it, the lesson is forfeited or treated as a “no show”.
3.2 Validity Warrants: By booking, you legally declare that your licence is valid, and you immediately notify the instructor if it becomes suspended, disqualified, or cancelled.
3.3 Termination of Lesson: Instructors have the right to immediately terminate or refuse a lesson if you do not comply with licence conditions (e.g., wearing required glasses, needing an instructor)
Emad driver instructor.